BeatIQ Privacy Policy

Effective Date: 14 May 2026

1. Introduction

Welcome to BeatIQ. BeatIQ is a product of Aurexus Group Ltd, located at Unit A, 82 James Carter Road, Mildenhall, Bury St Edmunds, Suffolk, IP28 7DE, United Kingdom. BeatIQ is a music discovery, streaming, playlist, social and audio-content platform designed to help users discover, organise, stream and interact with music and audio content.

This Privacy Policy explains how BeatIQ collects, uses, stores and protects your information when you use the BeatIQ mobile application, website, APIs and related services.

By using BeatIQ, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect:

• Name
• Username
• Email address
• Password
• Profile photo
• Date of birth
• Music preferences
• Playlists and saved content
• Uploaded content
• Messages or support requests

2.2 Automatically Collected Information

We may automatically collect:

• Device type
• Operating system
• IP address
• App version
• Crash logs
• Usage analytics
• Streaming activity
• Search history
• Download activity
• Session activity

2.3 Payment Information

If paid services are introduced, payments may be processed securely through third-party payment providers such as Stripe or Google Play Billing. BeatIQ does not directly store full payment card details.

3. How We Use Your Information

We use information to:

• Provide and improve BeatIQ services
• Personalise music recommendations
• Improve streaming performance
• Maintain account security
• Prevent fraud and abuse
• Respond to support requests
• Analyse app performance
• Improve user experience
• Comply with legal obligations

4. Music Downloads and Content

BeatIQ may provide access to downloadable or streamable content that is publicly available or legally distributed by rights holders or authorised platforms.

Users are responsible for ensuring they comply with copyright laws and platform terms when using third-party links or downloadable content.

BeatIQ does not claim ownership of third-party music content unless explicitly stated.

5. Sharing of Information

We do not sell personal information.

We may share limited information with:

• Cloud hosting providers
• Analytics providers
• Authentication providers
• Payment providers
• Legal authorities when required by law

6. Data Storage and Security

BeatIQ uses commercially reasonable security measures to protect user information, including:

• Encrypted connections (HTTPS)
• Secure authentication systems
• Protected cloud infrastructure
• Access controls
• Database security protections

However, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain information only as long as necessary for:

• Service operation
• Legal compliance
• Security purposes
• Resolving disputes
• Enforcing agreements

Users may request deletion of their accounts subject to applicable legal obligations.

8. Children's Privacy

BeatIQ is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Export your data
• Withdraw consent

Requests may be submitted through our support contact.

10. International Users

Your information may be processed and stored in countries outside your country of residence.

By using BeatIQ, you consent to such transfers where permitted by law.

11. Changes to This Policy

We may update this Privacy Policy periodically.

Updated versions will be posted within the app or website with revised effective dates.

12. Contact

For privacy-related inquiries:

Aurexus Group Ltd
Unit A, 82 James Carter Road
Mildenhall
Bury St Edmunds
Suffolk
IP28 7DE
United Kingdom

Email: admin@beatiq.co.uk